Ovation
All Systems Operational

About This Site

Status of Ovation and our integrated services

Lab Operational
90 days ago
99.95 % uptime
Today
lab.ovation.io ? Operational
90 days ago
99.95 % uptime
Today
Providers Operational
Help Scout Beacon ? Operational
Help Scout Email Processing ? Operational
Help Scout Web App ? Operational
Box FTP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024
Resolved - We have fixed the issue with our email provider that was causing outbound emails to not be delivered. If you believe you had emails that were affected by this issue and would like to resend them, you can do so using the "resend email" feature where applicable.
Feb 26, 23:24 EST
Monitoring - We have fixed the issue with our email provider that was causing outbound emails to not be delivered. If you believe you had emails that were affected by this issue and would like to resend them, you can do so using the "resend email" feature where applicable.
Feb 26, 19:42 EST
Investigating - Some email notifications, including those informing providers that patient result reports are ready, were not delivered starting on Feb 21 — and all notifications after Feb 22 — due to an issue with our email provider. We are working on a fix. If any of your providers rely on those emails to know to go to the portal to view reports, you may want to inform them that they should log in to view them.
Feb 26, 16:41 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.