Delayed Fax Status Updates

Incident Report for Ovation

Resolved

The fax status incident has been resolved.
Posted Sep 18, 2023 - 14:20 EDT

Monitoring

Our fax vendor has implemented a fix for the delayed fax status updates and are monitoring the behavior of their system.
Posted Sep 18, 2023 - 13:17 EDT

Investigating

Our fax vendor is investigating an issue that is affecting the status updates for outbound faxes. It is unclear at this time if it is affecting the actual delivery or just the status of outbound faxes. We will provide updates as we have them.
Posted Sep 18, 2023 - 12:32 EDT
This incident affected: Lab (lab.ovation.io).